Author Archive

How to Navigate the Perils of Generosity

Image source It’s foolish to let your generosity create indulgence in others. When others are able to respond generously to your generosity – but don’t – stop being generous with them. For example, adjusting… Continue reading

When Vulnerability Leads to Loyalty and Respect

The story that follows is true. He couldn’t believe his ears. A senior member of the management team actually said they were drowning. In more than 15 years he’d never heard anything like… Continue reading

8 Techniques that Help People Want Help

You don’t always have the luxury of waiting until people wake up to their short-comings and failures before helping them. Perhaps they’re oblivious or business urgencies require speedy improvement. You can’t help anyone… Continue reading

How to Deliver more Results by Coaching Others

Management’s greatest challenge is delivering results through others. Average managers manage processes; great managers manage people. You’ll go further if you spend less time focused on what you want and more time focusing… Continue reading

The 40 Hats all Managers Wear – Plus One

Effective managers control chaos and deliver value at the same time. Managing is the great opportunity and challenge in all organizations. Fundamentally, managers get things done. The more effective they are the more… Continue reading

Four Surprising Strategies that get You Promoted

#1. Prepare your replacement: Work yourself out of a job before working into one. Train and enable your replacement so your transition upward is an easy choice. The more essential you are the… Continue reading