Few things are more devastating than being used and abused by those you support. Disloyalty burns like no other burn. Disloyalty demoralizes. Strength: The strength of an organization is expressed by the loyalty… Continue reading
Peter Drucker said, “The purpose of business is to create a customer.” Sick organizational cultures focus on themselves rather than customers. Everything that distracts, dilutes, or diverts from creating customers suggests sickness. Sick organizations:… Continue reading
People who aren’t known for something haven’t done anything. “How to Build a Brand,” was the title we settled on for a recent presentation. It included social media content and making money using your online… Continue reading
Jack Dempsey on one knee. (From Washington Post) ***** The ability to get up after being knocked down is the most important ability in life. ***** Alison asked, “After being knocked down it… Continue reading
Don’t trust people who don’t trust you. Joan’s boss asked her what she thought of their company’s banner product. Joan replied, “I love the value it brings but in many ways it’s outdated.”… Continue reading
***** Alternate title: “Critics: Thank’em or Spank’em” Receiving personal criticism stands apart from criticizing products, services, or organizations. My leadership was first criticized when I was in my early 20’s. It stunned me.… Continue reading
