Category Archive: Communication

How to Stop Asking, “How are You?” and Create Real Conversation

Stop asking stupid questions like: How are you? How are you doing? How are you feeling? You already know how people are doing. The future feels like mushy spaghetti. Answers to, “How are… Continue reading

Analyzing Tension: Why a Short Loaf of Bread is Best

A loaf of bread should be much shorter. The longer the loaf, the longer the wait for my favorite piece of bread. The heel!   To be clear, thin heels get too crunchy… Continue reading

How Long is Your Management Nose

Long-nosed managers sniff around in everyone’s business. Short-nosed managers seem disinterested, aloof, and uncaring. How long should a manager’s nose be? One size doesn’t fit all. My preference: I preferred managers with short… Continue reading

5 Things Great Leaders Don’t Do

One short outburst produces surprising turbulence and distrust. A small offense causes disproportionate harm. Advantage: Because bad is stronger than good, you gain disproportionate advantage when you eliminate bad. Eliminate language that holds… Continue reading

How to Deal with Buffy Blasthole

Buffy Blasthole’s motto is Express Yourself. She runs around telling everyone what she thinks regardless of harm or turbulence. Ms. Blasthole blows up relationships, derails meetings, and creates havoc because she disregards the… Continue reading

Simple Choices Give Direction to Your Leadership

Responding to unforeseen events is part of your day. But if all you do is bounce from one issue to the next: You’re a problem-solver. The better part of leadership is seizing opportunities.… Continue reading