Category Archive: Communication

The Music of Day-to-Day Leadership

If you want to be a better leader, choose better words.   Power of words: People determine if you are positive or negative, backward-looking or forward-focused, follower or leader, weak or powerful by… Continue reading

Choose Your Focus Because Your Eyes Control Your Tongue

Teams and organizations move in the direction of the words they use. The most important thing I can say about your tongue is it’s a rudder. 7 powers of words: Words determine direction. … Continue reading

7 Power Tips for Having a Tough Conversation

“The point is this: difficult conversations are almost never about getting the facts right. They are about conflicting perceptions, interpretations, and values.” Douglas Stone, Difficult Conversations. 7 Power Tips for Having a Tough… Continue reading

6 Power Tips for Having a Tough Conversation

You tried to deal with the issue when it was small but there’s no improvement. Now it’s time for a tough conversation. Power Tips for Tough Conversations: #1. Build positive relationships: Positive relationships… Continue reading

How to Survive an Ambush After the Meeting

Your team just made an important decision. You think everyone left the meeting ready to go. But Barney sticks his head in the door and asks, “Got a minute?” Barney says, “I’m not… Continue reading

The Top Three Communication Issues That Hold Leaders Back

The top three communication issues that hold leaders back: 63% – Not recognizing employee achievement. 57% – Not giving clear direction. 52% – Not having time to meet with employees. (Source: Interact/Harris Poll)… Continue reading