12 Things Smart Leaders Don’t Say
#1. I should have. ‘Should have’ is backward facing. Do your best to speak into the future. Instead of shoulding-yourself, say, “Next time.” #2. You should have. Why didn’t you? See #1. ‘Next… Continue reading
Category Archive: Communication
11 Comments
Influence is Easy – Just Drop a Few Hints
A bear demolished our bird feeders. Plastic tubes and suet cages offer little resistance. Sunflower seeds and suet are easy prey. My wife ordered new tubes and safely stored all the metal parts… Continue reading
Don’t Erase a Good Compliment with a Stupid But
A ritual gone bad: I have a ritual question I ask my wife. Sometimes I want the grandchildren to hear. The ritual begins when I ask, “Do you know what I like about… Continue reading
10 Things Leaders Never Say Unless They Want Trouble
What you do is more important than what you say, but stupid words erase right action. It doesn’t matter how skillful you are if you’re careless with words. Words are… Words are troublemakers.… Continue reading
It Doesn’t Matter What You Do if You Get This Wrong
Doing the right thing doesn’t erase saying something stupid. “Watch your thoughts. They become words. Watch your words. They become deeds…” Frank Outlaw, late president of Bi-Lo Words are hinges between thought and… Continue reading
The Power of Talking to Big People like they’re Children
“That tuna sandwich looks magnificent,” I told my wife. She laughed. It was a basic tuna on wheat. But I was test driving a crazy idea. I spoke to her like I speak… Continue reading