Category Archive: Communication

Strategies for Dealing with Defensive Employees

Feedback is wasted on Mr. Defensive. He closes his mind to anything that feels threatening.  The chronically defensive can’t benefit from helpful suggestions or constructive feedback. Strategies of Mr. Defensive: The moment you… Continue reading

7 Ways to Help Your Boss Be a Better Listener

Listening is the first step back from the abyss of lousy leadership. But what if your boss is a lousy listener? Listening leaders are better leaders. 7 Ways to Help Your Boss Be… Continue reading

6 Reasons Employees Don’t Talk to Their Managers

Employees talk more and managers talk less in successful one-on-ones. 6 reasons employees don’t talk to their managers: Cold professional culture. Caring happens outside work. Talkative managers. Curiosity about people is rare. Intimidating… Continue reading

Two Practices to Foster Conversations Worth Having

New Book giveaway!! 20 complimentary copies available. Leave a comment on this guest post by Cheri Torres and Jackie Stavros to become eligible to win one of TWENTY complimentary copies of  “Conversations Worth Having:… Continue reading

Dear Dan: How Do I Get My Team to Participate in Meetings

Dear Dan, How do I get my team to participate in meetings so that I am not the only one talking. Sincerely, Looking for participation Dear Looking, Each member on a high performance… Continue reading

7 Ways to Gossip Like a Leader

Malicious gossip builds silos and weakens relationships. There’s research that says gossip has a good side. But I’ve heard people crying in their cubicles because of rumors. Teams move in the direction of… Continue reading