Category Archive: Communication

How to Overcome the Frustrations of Collaboration

It seems faster to make decisions on your own, especially when others don’t think like you. It’s simpler to give direction and expect obedience, than to endure the messy work of collaboration. The… Continue reading

The Scariest Thing about Introverts

Introverts drive extroverts crazy. Or should I say, extroverts drive introverts crazy? “… 65% of senior corporate executives viewed introversion as a barrier to leadership…” (HBR) The blank stare: The scariest thing about… Continue reading

One Foolish Conversation And Three Keys to Skillful Conversation

One foolish conversation can pollute an entire team. If we understood the pervasive power of conversations, we’d open our mouths with greater care. We’ve all tried to make things better, only to make… Continue reading

Dear Dan: How Can I Shut My Trap

Dear Dan, I lead a team of high capacity leaders and we all serve a recovering benevolent dictator, who himself is a dynamic catalyst and the reason for our organization’s growth. Anyway, I… Continue reading

Strategies for Dealing with Defensive Employees

Feedback is wasted on Mr. Defensive. He closes his mind to anything that feels threatening.  The chronically defensive can’t benefit from helpful suggestions or constructive feedback. Strategies of Mr. Defensive: The moment you… Continue reading

7 Ways to Help Your Boss Be a Better Listener

Listening is the first step back from the abyss of lousy leadership. But what if your boss is a lousy listener? Listening leaders are better leaders. 7 Ways to Help Your Boss Be… Continue reading