One short outburst produces surprising turbulence and distrust. A small offense causes disproportionate harm. Advantage: Because bad is stronger than good, you gain disproportionate advantage when you eliminate bad. Eliminate language that holds… Continue reading
Buffy Blasthole’s motto is Express Yourself. She runs around telling everyone what she thinks regardless of harm or turbulence. Ms. Blasthole blows up relationships, derails meetings, and creates havoc because she disregards the… Continue reading
Responding to unforeseen events is part of your day. But if all you do is bounce from one issue to the next: You’re a problem-solver. The better part of leadership is seizing opportunities.… Continue reading
NEW BOOK GIVEAWAY!! 20 copies available!! Leave a comment on this guest post by Maya Hu-Chanto to become eligible for one of 20 complimentary copies of her new book, Saving Face: How to… Continue reading
Introverts enjoy people but need time to recharge after being in groups. This post is not about them. I’m talking about withdrawal for nefarious reasons. The meaning of nefarious isolation: Early in life… Continue reading
Agenda-driven conversations feel safe. It’s those spontaneous conversations that kick some leaders in the pants. It might feel easier to avoid interactions, but your team is better served when you engage. Personal conversations… Continue reading
