“The point is this: difficult conversations are almost never about getting the facts right. They are about conflicting perceptions, interpretations, and values.” Douglas Stone, Difficult Conversations. 7 Power Tips for Having a Tough… Continue reading
You tried to deal with the issue when it was small but there’s no improvement. Now it’s time for a tough conversation. Power Tips for Tough Conversations: #1. Build positive relationships: Positive relationships… Continue reading
Your team just made an important decision. You think everyone left the meeting ready to go. But Barney sticks his head in the door and asks, “Got a minute?” Barney says, “I’m not… Continue reading
The top three communication issues that hold leaders back: 63% – Not recognizing employee achievement. 57% – Not giving clear direction. 52% – Not having time to meet with employees. (Source: Interact/Harris Poll)… Continue reading
The first Christmas is God adapting to humanity. Representatives of Church-world like to talk about adjusting our attitudes and behaviors to God. But Christmas is an accommodation. Accommodation overcomes distance. Thank you for… Continue reading
Disconnected leaders are captains on the Titanic. Comfortable disconnection in the present signals failure in the future. Isolation may feel comfortable – especially in difficult situations – but it sinks leaders and organizations. … Continue reading
