Category Archive: Culture

10 Ways to Deal with Dark Gorillas

Pushing toward positive environments, while others pull down, discourages and frustrates leaders. What’s the use? To make matters worse, one negative does more damage than one positive does good. It hangs on longer,… Continue reading

Employees and Customers Aren’t First

One of two business philosophies dominate organizations today, “customers first” or “employees first.” Both are useful. Neither reflect reality. Employees first: Vineet Nayar, CEO of HCL Technologies, Ltd., is committed to employees first.… Continue reading

How to Resolve Interpersonal Tensions Quickly

If it wasn’t for people, leadership would be easy. Unsuccessful leaders choose the ostrich or bull approach to dealing with tensions between employees. But, don’t miss the key. The key: Determine their commitment… Continue reading

16 Ways to Help Less

Help done poorly creates dependency. But, help withheld seems disconnected or cold. Leaders who say, “How can I help,” connect, change attitudes, and move agendas forward. But, help that weakens teams hurts organizations.… Continue reading

Servant not Slave

*** Leaders serve. They aren’t slaves. Slaves are owned, oppressed, and abused. Servant leadership has nothing to do with slavery. Servant leadership: Servant leaders make life better for others. Influence is portional to… Continue reading

How to Break the Conspiracy of Silence

The organization was under scrutiny from regulators and the media. That’s a big deal when you have over 15,000 employees. The conspiracy of silence had come home to roost. To make matters worse,… Continue reading