Incompetent leaders are pushed around by negative environments. Skillful leaders create positive environments and manage emotion. The way people feel, while they work, is leadership’s opportunity. You can’t control people’s feelings, but you can create interactions… Continue reading
Behaviors, not theories, solve people-problems. This is part-two of, “How to Solve People Problems.” Scan part-one here. How to solve people-problems: Let’s focus on the people-problem of low morale. #1. Positive before negative:… Continue reading
You’d love to avoid them, but you’re forced to work with them. Why can’t that “pain in the neck” co-worker, boss, or employee just go away? But, “If you can’t be with the one… Continue reading
All managers get things done through people, the question is how. 7 ways coaching-managers get things done: Connect. Traditional managers believe business is relationships, except when it comes to their own team. Coaching-managers… Continue reading
Successful leaders build environments where people love working together. Environments emerge from language, conversation, and behavior. 4 essentials to successful environment building #1. Intolerance: Environment building includes confrontation. Organizations are destroyed by behaviors that… Continue reading
Those who poke lions end up bloody. It was news to me when my boss’s boss said, “I know you guys don’t get along.” I thought we got along great. She thought I… Continue reading
