You can’t lead until you connect with people. Empathy is the channel of connection. How to express empathy like a leader: #1. Verbalize the emotion of others: Empathy acknowledges emotion. Acknowledgement isn’t agreement.… Continue reading
I prefer happiness to sadness. But what if sadness is an asset? Unhappy leaders: Martin Luther King Jr. tried to commit suicide twice before he was 13. (Time) (Winston Churchill’s) creative-depressive personality meant… Continue reading
If you think listening is easy, you aren’t doing it. Listening is hard: Listening is hard because some people can’t stop talking. Perhaps a talk-timer would help, like a chess timer with a… Continue reading
I was greeting audience members before a presentation when one asked, “What makes you qualified to give this presentation?” “Thanks for asking,” is my typical response when I need a second to think.… Continue reading
I always hated people checking up on me. I felt insulted. I thought: Leave me alone. Get off my back. Mind your own business. Don’t you trust me? Have I disappointed you in… Continue reading
The extent and limit of influence is identity. Identity is impact. You can’t inspire confidence when you’re timid and doubtful. Become what you expect. Do you expect optimism? Become optimistic. Optimism is response… Continue reading
