Many leaders and managers have a compelling; even perverse interest in fixing things. Average managers solve problems and get results. Great managers build people. A recent conversation with a new manager reminded me that… Continue reading
People remain average because they don’t understand exceptional. A friend of mine recently said, “Maybe average is ok. That’s what most people and organizations are so what’s wrong with it?” We were exploring… Continue reading
Image source Emotions are responses to information; believe wrong information and you’ll experience wrong feelings. For example, you think someone neglected their responsibilities causing deliverables to fall through the cracks. Based on that,… Continue reading
Questions focused on the present are management questions. “What’s the problem?” for example. Leaders, on the other hand, ask questions about the future, “Where do we want to be next year?” Managers ask… Continue reading
Err on the side of pushing harder not easier. When you wonder if you should challenge or comfort someone, challenge them. Expect more not less. Encourage those who are struggling but don’t exclude… Continue reading
Our children finished their Little League Baseball (LL) experience long ago. My LL experience goes back to the mid ’60’s but I still remember. My first at-bat ever, I hit a home run.… Continue reading
