Category Archive: Taking others higher

How to Stretch People Without Breaking Them

I asked Mary to talk in front of a group. She texted back, “You are kidding, right?” Later she said, “I nearly puked on my desk, when I got your text.” Don’t judge… Continue reading

You Serve Others – Who Serves You?

It seems like you serve others while others serve themselves. You stay late; others go home on time. You adapt; others make demands. You work to resolve conflict; others clash over trivialities. You… Continue reading

CANDOR THAT STRENGTHENS RELATIONSHIPS AND DELIVERS RESULTS – Part Two

My habit is to quickly get to a substantive topic, even if I don’t know you. It lets people know that I have meaningful conversations. It’s who I am and what I do.… Continue reading

Candor that Strengthens Relationships and Delivers Results

Set a tone of candor early in relationships. Let people know you’re frank, open, forthright, and kind from the moment you meet them. Candor is difficult because: You wait for big hairy issues… Continue reading

Bias When Hiring Mommies, Musicians, and Light Skinned Blacks

Everyone has bias. It’s dangerous to think otherwise. When you meet job candidates, you form first impressions that include stereotypes and biases. (Not all stereotypes are bad.) In order to recruit and retain… Continue reading

The Secret Ingredient to Reaching the Next Level

The secret to reaching the next level is discomfort. Discomfort is where improvement begins. You must allow others to work through discomfort if you expect them to reach the next level. Allow discomfort:… Continue reading