Category Archive: Taking others higher

Dear Dan: I Can’t Stop Helping People

Dear Dan, I work late because I’m being helpful to people on my team. How can I stop helping too much? Sincerely, Too Helpful (Question after a recent presentation.) Dear Too, The desire… Continue reading

How to Bridge the Perilous Gap Between Impact and Intent

The way you occur to others and the way you imagine yourself are completely different people. You interpret your heart. Others interpret your behavior. The perceptions of others wouldn’t matter if leadership was… Continue reading

How to Stop Writing so Many Policies

Fear drives excessive policy-making. But policies don’t ignite passion. Excessive policy-making hobbles employees and hinders organizations. Policies are written for protection and often explain what shouldn’t or can’t be done.  Remarkable organizations are… Continue reading

The CEO of PayPal on Giving Credit

“This idea of the power of giving credit to others — as opposed to your own individual accomplishment — has shaped my entire career. Most people don’t really think about that. They mostly… Continue reading

Exclude the “But”

Ask some leaders to describe the last time they said, “Thank you,” and you’ll hear crickets or excuses. “They know I appreciate their work.” “I don’t want people to feel they’ve arrived.” “I… Continue reading

Treat People as They Are – Not as You Are

It’s frustrating to expect people to be like you when they are like them. Understanding and accepting people is leadership’s missed opportunity. Don’t be so busy with goals and plans that you forget… Continue reading