Why Serve Employees When 47% are Thinking About Quitting Right Now

47% of workers are thinking about quitting right now.* Why expend time and resources serving people if they’re going to move on in 4 years? #1. Turnover stings: The only time turnover doesn’t… Continue reading →

How to Build Relationships that Maximize Performance at Work

Part of me just wants to be left alone so I can do my work. But success requires positive relationships. Why positive work relationships matter: Shared knowledge. Mentoring and being mentored is relationship-based… Continue reading →

Asking a Question Costs Less Than Having an Answer

Control freaks fear freedom. But treating people like robots never inspires. Control-freak-leaders deliver narrow results. Choices inspire ownerships and instill responsibility. Every decision you give someone communicates trust, confidence, and respect. Respect invites… Continue reading →

A Moral Dilemma at Dunkin

We stop at Dunkin when we travel, but with COVID the restrooms are closed and drive-thru is the only option. The line was out in traffic, but we stopped anyway. Mrs. Leadership Freak… Continue reading →

Put in the Big Rocks: How to Do Things that Matter Most Before it’s too Late

It’s heartbreaking to waste yourself on small rocks – things that matter less – while neglecting things that matter more. Stephen R. Covey taught leaders to put in the “Big Rock” first. It’s… Continue reading →

High Stress to High Value: Handling Hot Potatoes

Others handle day-to-day challenges. But the hot potato lands in your hands. Passing the buck in a high stress situation means you’ve reached your peak. But an aspiration to advance requires resolve to… Continue reading →