“When I started counting my blessings, my whole life turned around.” Willie Nelson Ungrateful people are: Easily discouraged. Ingratitude creates constant disappointment. “What’s the use.” Resentful of the benefits or advantages others enjoy.… Continue reading
The bad things you do erase the good things you’ve done. Yesterday, at the end of a training session, I asked a group to list things you should never do when giving feedback.… Continue reading
Research shows that managers account for at least 70% of variance in employee engagement scores. The 12 scariest bosses: Ghost boss – only shows up when things go wrong. Wart boss – loves to point… Continue reading
I was surprised on a recent video conference call. At the end of a technology check, for a recent online presentation, the team clapped. I’ve never seen that before. Have you? They clapped… Continue reading
“How strange when an illusion dies. It’s as though you’ve lost a child.” Judy Garland #1. Achievement gives the illusion of success. Successful organizations experience daily victories at best. Play always continues tomorrow.… Continue reading
Expectations impact the quality of your team mates and your enjoyment of your leadership experience. Two questions: What do you expect of others? What do you expect of yourself? Expectation of rats: Robert… Continue reading
