I Know Things

Spotted on a tee shirt in a book store – “When I drink, I know things.” I turned to my wife and said, “I don’t even need to drink.” I know things: #1.… Continue reading

Perplexed About No Follow-Up

Dear Dan, I applied for a Fire Chief’s position in March. On June 7, I received notice that I was slated to be interviewed via Skype over the next two weeks. Well, it’s… Continue reading

The Secret to Credibility, Influence, and Impact

A credibility gap ends influence and limits impact. All that’s left – once credibility is lost – is the use of position and power. According to Jim Kouzes and Barry Posner The Five… Continue reading

Successful Leaders Understand the Power of Commitments

Performance is like pushing a rope apart from shared commitments. Managers often ask, “How can I get people to do what I want them to do?” The answer is people do what THEY… Continue reading

Bailing Water and Plugging Holes

When the ship’s taking on water, bailing is important, but plugging holes is essential. Don’t let urgency distract you from necessity. Accept, acknowledge, and act: Complaining without bailing water or plugging holes makes… Continue reading

With Regards to the Women and Men who Fight On

Ease is evil. Fight on: Trying hard and falling short feels like a punch to the gut. But what’s the alternative. Half-hearted effort? Playing it safe? Ease? Half-hearted effort insults your team and… Continue reading