You Never Bring out Someone’s Best by Making Them Feel Inadequate

You never bring out someone’s best by making them feel inadequate. You may not mean to intimidate others but you probably do. Intimidated people: Comply, but don’t bring their best. Speak YOUR mind,… Continue reading →

Stop Hating the People You Serve

Leaders get frustrated with the people they serve. You hear them grumble, “What’s wrong with people?” It happens in the business world, education, church world, and governments as well. Dissatisfaction – apart from… Continue reading →

How to Give Guidance Without Giving Answers

The great temptation of leadership is giving answers instead of guidance. Experience makes answer-giving easy. But there’s an ego factor as well. It feels great to KNOW when others don’t. At first, giving… Continue reading →

The 10 Vulnerabilities of Discouragement

Turning an ember into a flame takes skills. But any fool can throw water on enthusiasm. Show up to fuel energy and build morale. Everyone gets discouraged. That’s why successful leaders make it… Continue reading →

In Reality Mr. Spock Couldn’t Make the Simplest Decision

Only 30% of individual behavior is rational — the other 70% is emotional.  (The Gallop 2017 Global Emotions report – registration required for free download.) Mr. Spock: Logic is only part of decision-making. The… Continue reading →

Dear Dan: I Manage a Large Facility that’s very Negative

Dear Dan, What’s some advice to give a manager who leads a large facility that’s been very negative for many years? There are many complaints and no teamwork. Sincerely, Dealing with negativity Dear… Continue reading →