How to Burst the Illusion of Perceived Knowledge and Help People Grow

Those who don’t do – believe they know. It’s easy to feel you know how-to-do something you’re not doing. The things you aren’t doing seem easier than the things you are doing. Head-knowledge… Continue reading →

Today a Reader – Tomorrow a Leader

“Today a reader. Tomorrow a leader.” W. Fusselman Recent Reads: Great at Work: How Top Performers Work Less and Achieve More by Morten Hansen. Hansen describes seven strategies that enable readers to adopt… Continue reading →

Dear Dan: How Do I Get My Team to Participate in Meetings

Dear Dan, How do I get my team to participate in meetings so that I am not the only one talking. Sincerely, Looking for participation Dear Looking, Each member on a high performance… Continue reading →

7 Ways to Gossip Like a Leader

Malicious gossip builds silos and weakens relationships. There’s research that says gossip has a good side. But I’ve heard people crying in their cubicles because of rumors. Teams move in the direction of… Continue reading →

How to Say No and Still Get Where You Want to Go

Leaders who can’t say no are spread thin and overwhelmed. Pleasers can’t say no. Ultimately everyone is unhappy. Southwest Airlines achieved success by saying no to traditional expectations like reserved seats, baggage transfer,… Continue reading →

How to Help Cautious Decision-Makers Make Commitments

Great results require meaningful commitments. A commitment is saying NO many times in service to a meaningful YES. The truth about MAYBE: I hate MAYBE. Just say yes or no! Maybe is worse… Continue reading →