Dear Dan: How Much Time Should I Spend Convincing Naysayers

Dear Dan, We have lots of great people in our organization, but there are a few vocal naysayers. The negative people don’t seem to like anything. We want to make change, but a… Continue reading

Start Worrying When the Noise Stops

Our first computer was an expensive marvel that came with a 40 meg hard drive and windows 3.0. Yes, “meg” as in megabyte. The salesman said we would never fill a hard drive… Continue reading

7 Ways to Make All Teams Smarter

Teams, like individuals, can be smart or stupid.* Three factors impact team intelligence: Social sensitivity. Be aware of emotion. Bring it up when someone seems detached, disturbed, excited, or curious. “Barney, this idea… Continue reading

How to Love Your Next Meeting in 5 Easy Steps

Meetings are like the ugly duckling in Hans Christian Andersen’s fairy tale. They are easy to hate and hard to love. Few see the underlying beauty that awaits. We hate meetings, because frequently… Continue reading

Three Ways to Lead a Pack of Complainers

Success always encounters complainers. But some people complain like it’s an Olympic sport. #1. Practice optimistic transparency: Don’t sweep complaints under the carpet. Expose them to the light. Reject anonymous complaining. Never represent… Continue reading

Self-Awareness wasn’t Invented by Dope Smoking Hippies

I used to think self-awareness was invented by dope smoking hippies. But now I see the weight of self-blindness. You are self-blind, at least partially. 80: Last night an *80 year old woman… Continue reading