Breaking the Wall that Arrogance Built

Working on others is a joy. After all, they need so much help. The need to fix others blinds you to yourself. Influence requires connection, but there’s a wall between you and the… Continue reading

3 Surprising Ways to Get the Most from Screw Ups

The purpose of reflecting on past performance is improvement, not beating yourself up. My insides shrivel when I think about dumb things I’ve said and done. It happened recently during a Q&A session… Continue reading

Those Who Talk the Most Learn the Most

Ken Blanchard jolted my thinking when he said, “Those who talk the most learn the most.” (Spoken at the World LEADERS Group.) I immediately thought you must listen in order to learn. It… Continue reading

Solution Saturday: No Gratitude From Leaders

  Dear Dan, Do you have any thoughts on the work environment where there is no gratitude present from the hierarchy above? Besides modeling it yourself, how do you shift the people around… Continue reading

What if Someone on Your Team Died

I heard (Ret.) General Dempsey, the 18th Chairman of the Joint Chiefs of Staff, talking about leadership at the World LEADERS Group. He struggled with what to say to soldiers who had lost… Continue reading

Persistence, Over-Reflection, and Other Leadership Blunders

Mistake #1: Not learning from mistakes. My biggest mistake was not learning quickly from mistakes. I chose persistence over reflection. Solutions: Reflect on relationships. Move quickly toward failing relationships to see if they… Continue reading