The tragedy of phoniness is an empty heart. Real leaders learn to bring their best selves to work. Phonies wear a mask. Phonies become phonies because they’re worried about opinions, approval, and recognition.… Continue reading
When the boss shows up on the front-line, people notice. When a front-line worker shows up in the corporate office, people wonder how they got in. Higher-ups have more status at work than… Continue reading
You live an impoverished life apart from a village. Life on your own is empty. The richest possible life turns toward community. You need a community to flourish. Life is better when you… Continue reading
People lie to leaders. Usually it’s not malicious, but it’s always unhelpful. Team members who aspire to get along or get ahead… Soften criticism. Deflect tough answers. Over-state compliments. Authority corrupts interactions. If… Continue reading
Pressuring people creates compliance – only while they’re being watched. Tasks can be imposed. Ownership is taken freely, or it’s not taken at all. Ownership involves two people, a leader who gives it… Continue reading
“Anything that affects my team is mine.” Brandon Ross* “If the traffic light in front of my building isn’t working, I’m having someone look into it.” You want people on your team who… Continue reading
