Things are worse than you fear if you aren’t hearing complaints. People are lying. Culture is broke: fear blocks honesty. Or people are disengaged.
Tension bubbles below the surface when leaders aren’t hearing employee complaints.
Employee complaints indicate people care about something.
How to respond to employee complaints?
The right to be heard is earned. Forget leading when no one is listening.
You earn the right to be heard with your ears.
You earn the right to be heard by saying something worth hearing.
Gain a reputation for wisdom. Here’s how…
My bride mentioned that I don’t rinse the sink after I wash my teeth. You’d be surprised how much debris accumulates in the teeth while eating breakfast.
I’m negligent with a good heart. It’s not malice. It’s neglect.
Here are some lessons from a dirty sink.
Can you be thankful a bird crapped on your keyboard?
Sometimes gratitude takes a little creativity.
Ingratitude reflects the person you don’t aspire to become.
You’ll never be great and ungrateful at the same time.
Gratitude changes you.
Expressing gratitude shifts your thinking from burden to opportunity.
Discover more and share your insights on today’s post.
My wife told me it sounded like loose lug nuts. I said it must be the brakes.
I didn’t listen to my wife because I know more about cars than she does.
Here are some useful lessons from the loose lug nut fiasco.
