Feeling bad isn’t always bad. Stretching yourself creates uncertainty. Tough issues cause discomfort. Learning new skills calls for courage.
The purpose of empathy is empowerment.
Here are 5 ways to express empathy like a leader.
Never make decisions until there’s disagreement.
A camel is a horse designed by consensus.
Consensus distills dynamic options into dull decisions.
Complex situations have many solutions. People aren’t thinking when everyone agrees.
Consensus empowers obstructionists.
You haven’t found the best decision when everyone agrees. You found the easiest decision.
people persecute joy out of life. How many people are busy and sad? How many are miserable while seeking the good life? Part of the problem is daily conversations that oppress joy.
When life is miserable, words have something to do with it.
Do you know the one rule for words?
I asked three of the best question-askers, “What helps leaders ask great questions?”
The second most important behavior of leadership is asking questions. The first is being honest.
Don’t worry if you aren’t the smartest person in the room; be honest and ask questions.
Curiosity sees more than congealed brilliance.
Coaching is harder when the coach is the boss. Open listening, courageous honesty, and not fixing are rare in conversations when one person has organizational authority.
Frameworks provide clarity, consistency, and confidence in coaching relationships. Use four questions that align with the GROW model.
The most important thing you manage is your energy. Multiply energy gains by subtracting these unexpected energy drains.
Stop needing to be right. Know-it-alls feel drained by “idiots.”
Your exhausted when you think you’re surrounded by fools.
Acknowledge constant improvement means everything is always imperfect.
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