Accepting Average Enables Exceptional

People remain average because they don’t understand exceptional. A friend of mine recently said, “Maybe average is ok. That’s what most people and organizations are so what’s wrong with it?” We were exploring… Continue reading

Control Your Feelings – Don’t Express Them

Image source Emotions are responses to information; believe wrong information and you’ll experience wrong feelings. For example, you think someone neglected their responsibilities causing deliverables to fall through the cracks. Based on that,… Continue reading

The Essential Secret to Full Engagement

The reason your team isn’t fully engaged is you aren’t fully committed to them. They know, you’re dedicated to them only so long as their performance pleases you. They know organizational interests come… Continue reading

Stop Asking Stupid Questions

Questions focused on the present are management questions. “What’s the problem?” for example. Leaders, on the other hand, ask questions about the future, “Where do we want to be next year?” Managers ask… Continue reading

How to Create Dynamic Work Environments

Performing the same job year after year is a recipe for boredom, coasting, and low productivity. Entrenched, stagnant employees protect their turf, resist change, and create roadblocks. In addition, they build power bases… Continue reading

10 Tips for Doing the Manic Monday Shift

Image source Monday mornings are a hodgepodge of enthusiasm, anxiety, or dread. Like a race horse, you feel that starting-gate feeling. This Monday, make their duties and agenda your Monday morning passion. The… Continue reading