47 Comments

You Only Need Three Words

Everything you need to know about getting a grip on your time is contained in three words. Eliminate … Delegate … Accelerate Eliminate: Stop unnecessary or low priority tasks. Delegate: Give tasks to… Continue reading →

25 Comments

John G. Miller on Life and Leadership

I read so many books that my head is bigger than my feet. In other words, I know more than I’m practicing. John Miller’s book, “QBQ: The Question behind the Question,” reached my… Continue reading →

17 Comments

Shutting others out

An employee stops interacting with fellow employees. A son or daughter slams their door and won’t come out. What’s it mean when normal social patterns shift and someone pulls away? Isolation may mean… Continue reading →

43 Comments

Improvisational listening

Rule number one of improvisation: Don’t Deny Denial is the number one reason most scenes go bad. Any time you refuse an Offer made by your partner your scene will almost instantly come to… Continue reading →

16 Comments

Three styles that take you there

Paul Thornton believes successful managers practice and master three core management styles. Directing — Discussing — Delegating Directing includes defining deliverables, establishing timelines, and explaining how you want something done. Vague directions produce… Continue reading →

29 Comments

You make conflict worse when you …

You make conflict worse when you … #1. Say calm down. Does anything fire you up more than someone telling you to calm down? You’ve just been invalidated. Feeling put down makes you… Continue reading →