43 Comments

Improvisational listening

Rule number one of improvisation: Don’t Deny Denial is the number one reason most scenes go bad. Any time you refuse an Offer made by your partner your scene will almost instantly come to… Continue reading →

16 Comments

Three styles that take you there

Paul Thornton believes successful managers practice and master three core management styles. Directing — Discussing — Delegating Directing includes defining deliverables, establishing timelines, and explaining how you want something done. Vague directions produce… Continue reading →

29 Comments

You make conflict worse when you …

You make conflict worse when you … #1. Say calm down. Does anything fire you up more than someone telling you to calm down? You’ve just been invalidated. Feeling put down makes you… Continue reading →

25 Comments

Withhold “I” say “you”

Here’s a technique guaranteed to enhance your listening skills. Withhold “I” – say “you.”  Let me explain. Typically Typically, while someone is speaking, we’re not listening. We’re formulating. We’re thinking of what to say… Continue reading →

27 Comments

Strategic Speed

“Strategic Speed: Mobilize People, Accelerate Execution,” is a leadership book not a strategy book. Through research, illustration, and application, the authors clearly explain that leaders create fast organizations that reduce time-to-value by focusing… Continue reading →

12 Comments

Journey to Strategic Speed

John Wooden said, “Be quick but don’t hurry.” From a business point of view, going slow at first enhances speed in the end. I recently enjoyed an enlightening conversation with Ms. Jocelyn Davis,… Continue reading →