Tag Archive: Communication

Six Secrets to Winning at Office Politics

The most qualified people don’t always get the most done or earn the best promotions. We all know someone who got promoted because they knew the right person. Being great at your job… Continue reading →

Questions Are Answers

Great questions change everything. Commands invite protection, resistance, and fault-finding. Questions invite collaboration and shared responsibility. There’s a great question for every situation. Great questions: Inspire thought. Invite. “What do you think?” Explore. “What… Continue reading →

Choose Your Default Response to Everything

You aren’t always proud of default responses. “When I feel on the spot,” a young leader said, “I freeze up. I don’t know what to do or say.” Image source Three defaults: Stress… Continue reading →

Ten Ways to Say Yes to Saying No

Saying no feels like a door closing. But, those who can’t say no end up over-committed, overwhelmed, and ineffective. Saying no is the first step toward freedom for someone who says yes too much. Yes:… Continue reading →

Shut-Up and Do It Yourself

I was explaining how to do something when a close friend said, “Do it yourself.” I have a love-hate relationship with my life-long friend Tim. (Mostly love.) But, he got me thinking about… Continue reading →

7 Cures for Cruelty

“All cruelty springs from weakness.” Seneca Image source Cruel leaders believe they’re helping when they’re hurting. Some of the most shocking, disappointing, and frustrating moments in leadership come when you begin to realize… Continue reading →