Things are worse than you fear if you aren’t hearing complaints. People are lying. Culture is broke: fear blocks honesty. Or people are disengaged.
Tension bubbles below the surface when leaders aren’t hearing employee complaints.
Employee complaints indicate people care about something.
How to respond to employee complaints?
The right to be heard is earned. Forget leading when no one is listening.
You earn the right to be heard with your ears.
You earn the right to be heard by saying something worth hearing.
Gain a reputation for wisdom. Here’s how…
My bride mentioned that I don’t rinse the sink after I wash my teeth. You’d be surprised how much debris accumulates in the teeth while eating breakfast.
I’m negligent with a good heart. It’s not malice. It’s neglect.
Here are some lessons from a dirty sink.
Lack and uncertainty are growth opportunities. Pulling back means no growth.
Push through. Your dreams require growth.
Vision gives value of the struggle. Stretch in ways that fulfill your vision.
Growth points come disguised as untested skills, awkward opportunities, and uncomfortable situations.
Learn the truth about growth opportunities.
Meetings that work energize talent.
Principal #1 of meetings. Meetings give the illusion that something got done.
“… one either meets or one works. One can not do both at the same time.” Peter Drucker
Here are 4 ways to run meetings that work.
Highly talented people think differently. They offend the status quo.
Don’t tell irritating geniuses to tone it down. Encourage eagles to soar and lions to roar.
You can’t be great and hold down irritating genius at the same time.
Learn to maximize irritating genius.
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