I Hung Up the Phone and Just Started Sobbing
I told Jenny Dearborn that our story is the answer. She told me about an unexpected conversation with a nine year old boy. He has dyslexia. So does Jenny. Jenny Dearborn, SVP and… Continue reading
Don’t tell anyone. But last night I trotted around our house so I could see an automated message from my Fitbit. Automated messages motivate. If you asked what I was doing, I’d say,… Continue reading
The feeling of an organization is leadership’s responsibility. Left to chance, the lights go out. Organizational morale evaluates leadership. I’ve seen people smile, wave, and shout, “Hey,” when leaders walk through a plant.… Continue reading
Kindness, like most things, is easy until you get serious about it. I spent last week focused on kindness. It was a fiasco. It’s not that I’m unkind. You aren’t kind if all… Continue reading
You can’t give 100% effort 100% of the time. College football games are won by giving maximum focus and effort six seconds at a time. I watched James Franklin, head coach of Penn… Continue reading
Immature leaders nurse on the bottle of disappointment. Yes, people have weaknesses and shortcomings. But you don’t bring out their best by sucking on the bottle of frustration. The people on your team… Continue reading