The Easiest – Most Dangerous – Thing Leaders Neglect

Dirty culture distracts, repels, and destroys organizations.

The most important thing about us is the way we treat each other while we fulfill our mission.


People run from bad organizational culture, even when the mission is noble. They walk through hell for good.

The easiest – most dangerous – thing leaders neglect is organizational culture.

dirty water quote

Leaders who neglect organizational culture end up in crisis-mode wondering what happened.

Culture building:

Culture building is working on the way we treat each other while we work together – it’s keeping the water fresh.

  1. Prolongs success.
  2. Increases productivity.
  3. Enhances satisfaction.
  4. Retains top talent.
  5. Woos great talent to you.


You can’t clean dirty water by pouring in fresh. Start filtering out the bad if you want to feel good about work. Eliminate culture killers that pollute your environment.

  1. Stop dropping the ball. Teams meet and talk, but nothing gets done. Culture killer!
  2. Terminate perks based on position not performance, reserved parking, for example.
  3. End rudeness. Busyness isn’t an excuse for rudeness. It doesn’t matter who you are.
  4. Eradicate isolation.
  5. Put an end to depersonalization. Business is personal.
  6. Stop sweeping tough issues under the carpet. They drain energy and distract focus.
  7. Ignore or eliminate squeaky wheels. Send your perennial complainers to the competition.

The things you don’t tolerate explain what matters. Building great culture includes the removal of pollution.


Begin the filtering process with compassion. Don’t send a memo. Start talking about who you want to become. Point out stuff that prevents you from getting there.

Make practices and behaviors the enemy, not people.

The questions:

  1. Who do we want to be?
  2. What blocks the way?
  3. How do we get there?

What behaviors destroy great organizational culture?