Category Archive: Leading

What if You Suck at Empathy – 7 Ways to Create an Empathy Advantage

Only 18% of people who’ve completed the CliftonStrengths assessment have Empathy in their top five. Which means most of us don’t respond with Empathy immediately, spontaneously and consistently. (Gallup) “Empathy represents the foundation… Continue reading

7 Signs You Let Others Control You During Emotional Turmoil

You must know yourself to manage yourself. Self-aware leaders choose how they show up. Low self-awareness means you can’t manage yourself with authenticity.   Emotional turmoil seduces you into self-forgetfulness. When you forget… Continue reading

How to Minimize the Damage of One Bad Apple

Adding one bad apple to a team has 4X as much negative impact on a team’s performance as adding good apples. (The Power of Bad) The Big Five Personality Traits: #1. Openness to… Continue reading

Self-Deception: Feeling Right and Being Wrong

You can feel completely right and be absolutely wrong. Unnerving isn’t it? Self-deception is most likely when: #1. Entrenched ideas are challenged. Your mind is closed about things you’re certain about. Imagine the… Continue reading

5 Things Great Leaders Don’t Do

One short outburst produces surprising turbulence and distrust. A small offense causes disproportionate harm. Advantage: Because bad is stronger than good, you gain disproportionate advantage when you eliminate bad. Eliminate language that holds… Continue reading

5 Ways to Deal with Tommy Touchhole

A touchhole is the small hole in early firearms through which the charge is ignited. Tommy Touchhole reacts to slight offenses with inordinate intensity. Insignificant issues have disproportionate impact on touchy people. You… Continue reading