Category Archive: Communication

10 Invitations to Transformation

Ask people to talk about what they’re good at and their eyes light up. For some, the topic of their strength is so awkward that it takes them time to get their bearings.… Continue reading

The Five-to-Fold Decision-Making Model

“All in favor say I.” “All opposed say nay.” But, what if you’re “sort of” in favor? Something is very wrong if everyone around the table is in %100 agreement on complex issues. Marc,… Continue reading

How to Be the First to Know Not the Last

By the time you hear about an issue it’s nearly volcanic. It could have been easily managed last month. Now heads are on fire and teams are exploding. In the dark and out of… Continue reading

16 Reasons People Don’t Listen When You Speak

Uncertainty promotes apathy. “For if the trumpet give an uncertain sound, who shall prepare himself to the battle?” (KJV 1900) 16 reasons people don’t listen when you speak: Too many words. You’re a… Continue reading

Get R.E.A.L

You may do many things well, but if you talk like a fool, people determine you’re a fool. Effective leadership hinges on powerful conversations. Recurring frustration points to the one person who is… Continue reading

A Simple Strategy to Re-Energize Others

I thought I knew him pretty well. That’s the problem. I thought I knew him. I’m disappointed in myself. I should have known him better. Frankly, I pride myself in seeing and respecting… Continue reading