The Santa Claus Leadership System
Santa Claus asks, “What do you want?” Leaders get further when they know what the people around them want and do their best to give it. Generosity assumes you know what others want.… Continue reading
Category Archive: Communication
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Overcoming the 6 Mistakes of Inaction
Smart mistakes happen when you take action, fail, learn, and adapt. Dumb mistakes happen when you don’t try at all. Weak leaders over-prepare and under-execute. 6 Mistakes of inaction: Isolating. Not declaring what… Continue reading
20 Things to do When the Boss is Wrong
You have an obligation to yourself, your boss, and your organization to speak up when you disagree. One of the best ways to earn respect is advocating for your ideas with integrity, courtesy,… Continue reading
How to Defeat the Dangers of Disrespect
Foolish leaders disrespect intentionally. But, for many, disrespect is accidental. Disrespectful leaders demoralize the team. You’re disrespectful when you: Answer for others in meetings. Help when help isn’t needed. Over-helpfulness suggests others aren’t… Continue reading
Seven Positive Responses to Negative Feedback
Image source Negative feedback isn’t the issue. You are. How you respond to correction, criticism, and negative feedback tells me who you are. It’s even more telling when it comes from someone of lower… Continue reading
How to Spot and Overcome Manipulation
Leaders become manipulators when self-serving goals outweigh organizational interests. Self-serving goals require manipulation, coercion, deception, and pressure tactics. Shared goals, on the other hand, pull everyone forward. “There is perhaps nothing more dangerous… Continue reading