7 Secrets to Leading Through Turbulence
I chartered a sailboat for our twenty-fifth wedding anniversary. It was clear, sunny, and we could see the shores of St. Croix, when the captain invited me to “take the helm.” Even a… Continue reading
Category Archive: Communication
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Toxic by Accident
Image source by George Hodan My children used to say, “Stop yelling dad.” I’d say, “I’m not yelling.” My voice sounded calm to me. Authority and power amplify actions and words. Every behavior… Continue reading
Stop Browbeating – Enhance Capacity
I browbeat people when I “know” the path forward. I tell them what I want, before thinking about what they need to hear. Additionally, I pressure people when I’ve made up my mind.… Continue reading
7 Ways to Deal with Emotional Issues
Emotional turmoil makes simple tasks complicated, easy tasks hard, and quick tasks slow. High emotion, boiling frustration, and hurt feelings inspire blame. Blame invites defensiveness. Defensiveness causes us to pile on other, perhaps… Continue reading
One Question for All Complainers and Critics
Get out of leadership if criticism and complaints keep you up at night. You’ll die from lack of sleep. The toughest criticism to handle is directed at a team mate or colleague, not… Continue reading
The Secret and Power of Listening
Leaders often rise to leadership because they’re great talkers. Now it’s in the way. You can’t connect, communicate or influence without listening. Bad bosses talk. Successful leaders listen. Stop talking about listening. Ouch:… Continue reading