Category Archive: Communication

Seven Secrets to Listening When Time is Short

The need to feel important closes ears and open’s mouths. Listening is both humble and humbling. Talking makes you feel important. Listening to others makes them feel important. Seven reasons you don’t listen:… Continue reading

When Candor Means They’re a Jerk

Experience shows candor is rare. Ignoring uncomfortable topics and dancing around difficult issues is expected.  Candor surprises. Leaders who push things under the carpet are nurse maids not leaders. Candor gone wrong: Jerks excuse… Continue reading

The End of Gossip

Image source Leadership is relational. Plans and programs shrivel compared to the relationships you create, nurture, or tolerate. Organizations are only as strong as the relationships that hold them together. Gossip weakens and… Continue reading

The Seven Powers of Words

Complaining says stop or improve, but doesn’t improve anything. Encouraging points to behaviors or attitudes to continue, but doesn’t continue anything. The danger of talking is it feels like doing. The biggest waste… Continue reading

10 Power Tips for Dancing with Elephants

The more uncomfortable the conversation the more important it is. The more it matters, the tougher it is. Weak leaders choose manipulation over honest exchange. Wise leaders choose tough conversation over mediocrity. Successful… Continue reading

You Can’t Matter Until You Know What Matters

Leaders define what matters. Organizations grow weak and lethargic until someone creates focus and direction by explaining what’s meaningfully important. Leaders describe what’s relevant. Things that matter capture attention. In the absence of something… Continue reading