Category Archive: Complaints

How to Deal with Toxic Complainers: Bobby Black-Hole

The Rolling Stones sang, “You can’t always get what you want.” You can’t always choose the people you work with either. But when you have a choice, avoid relationships with toxic complainers. Danger:… Continue reading

Dissatisfaction isn’t the Problem – How to Handle Dissatisfaction

If you aren’t currently disappointed with someone or something, you will be soon. Aspiration is dissatisfaction. Dissatisfaction is inevitable. Collecting unhappiness is a choice. Make dissatisfaction useful before it suffocates effectiveness. 5 reasons… Continue reading

Power in the Face of Disruption

The difference between wannabe leaders and actual leaders is focus. I’ve been asking leaders, “What would make this week just a little better than last week?” A diet of doom and gloom is… Continue reading

The Top 20 Ways to Say What You Really Think

The false peace of not saying what you really think eventually sucks the life out of you. Speak up because you’ll complain less if things don’t go your way.   20 ways to… Continue reading

The Worst Haircut of My Life

I bet you cut your own hair when you were a kid. Many of us did. Maybe your mom fixed it by setting the clippers on #1 and giving you a buzz cut.… Continue reading

How to Navigate Collisions Between Leaders and Managers

Leaders change things. Managers stabilize things. Stagnant organizations need leadership. Chaotic organizations need management. Tension: Tension between change agents and stabilizers is inevitable, dynamic, potentially dangerous, and often useful. Ask people who love… Continue reading