Category Archive: Complaints

How to Navigate Collisions Between Leaders and Managers

Leaders change things. Managers stabilize things. Stagnant organizations need leadership. Chaotic organizations need management. Tension: Tension between change agents and stabilizers is inevitable, dynamic, potentially dangerous, and often useful. Ask people who love… Continue reading

The Magic Statement that Gives Purpose to Whining

You hate conversations that circle the drain. You’re impatient to make things better and move the agenda forward. You don’t have time for whining. The challenge is whiners care. Some deliver great results… Continue reading

Portrait of a Squeaky Wheel

Squeaky wheels suck the life out of leaders, teams, and organizations while they claim the high ground for themselves. Squeaky wheels have aspiration for others and exemption for themselves. Portrait of a squeaky… Continue reading

Talented People Have an Annoying Side

“I like long walks, especially when they are taken by people who annoy me.” Noel Coward, English Playright Three reasons talent becomes annoying: #1. They’re too much of something. People should be like… Continue reading

The Music of Day-to-Day Leadership

If you want to be a better leader, choose better words.   Power of words: People determine if you are positive or negative, backward-looking or forward-focused, follower or leader, weak or powerful by… Continue reading

37% of Managers Don’t Give Positive Feedback – How to Stop Complaining

It’s easier to complain than take responsibility to make something better. One morning, not long ago, I set out to NOT complain for a day. That morning at 7:00 a.m I met a… Continue reading