Frank Lloyd Wright said an expert is someone who has “stopped thinking because he ‘knows.’”* I ignored Warren Berger’s email. It arrived on February 24, 2014, and sat in my inbox for weeks.… Continue reading
The difference between a whiner and a leader is the courage to step into the gap and seek solutions. Average leaders solve problems. Successful leaders find problems. Skillful leaders create problems. Leaders shine lights… Continue reading
Great questions change everything. Commands invite protection, resistance, and fault-finding. Questions invite collaboration and shared responsibility. There’s a great question for every situation. Great questions: Inspire thought. Invite. “What do you think?” Explore. “What… Continue reading
You aren’t always proud of default responses. “When I feel on the spot,” a young leader said, “I freeze up. I don’t know what to do or say.” Image source Three defaults: Stress… Continue reading
