A New Question That Invites a Story
During a listening exercise, a young woman asked a question I’ve never asked. I led a group on a listening exercise. The instructions were simple. Listen to ask a question. She asked, “How… Continue reading
During a listening exercise, a young woman asked a question I’ve never asked. I led a group on a listening exercise. The instructions were simple. Listen to ask a question. She asked, “How… Continue reading
A team struggled with people leaving before the end of organizational meetings. You could simply tell people not to leave. I asked, “How do you want people to feel at the end of… Continue reading
Wrapping gifts sucks the life out of me. Before I wrap, I dread it. While I wrap, I hate it. All I think about is being done with it. The details drain me.… Continue reading
Empathy is a platform for relationship, not encouragement to wallow in slime pits. Solid relationships strengthen people. Strong people perform better than weak. The power of empathy: The purpose of empathy is to… Continue reading
Energize people by speaking into their aspiration. A young employee says they aspire to become a manager. You view them through the lens of “NEEDS to IMPROVE.” Maybe they need to complain less… Continue reading