You just received feedback that made you mad. You feel attacked, misjudged, and underappreciated. The person who gave you feedback is obviously an idiot. You begin typing your resignation email. Before you hit… Continue reading
Powerful feedback often feels wrong. I looked at them – they looked at me: During a recent conversation, a leader shared some surprising feedback he’d received. He was having lunch with several team… Continue reading
Repetition isn’t the path to improvement, unless you persistently work to improve. The only way to improve is to focus on improvement. Experience turns to mediocrity when: You can’t explain what you’re… Continue reading
Set a tone of candor early in relationships. Let people know you’re frank, open, forthright, and kind from the moment you meet them. Candor is difficult because: You wait for big hairy issues… Continue reading
Some leaders think they’re good leaders when they’re stuck at average. We don’t automatically improve as time passes. The longer we do something, the more likely we are to do it like we’ve… Continue reading
Everyone needs someone in their life who doesn’t need to be liked. What if your critics aren’t complete idiots? Self-protection is self-limiting: Critiquing your critics is a standard self-limiting behavior when receiving… Continue reading
