Stop talking if you’re a critical boss. You may say, “I’m just being helpful.” Unrequested criticism is like a drive-by shooting – there’s no responsibility for positive outcomes. It’s sleazy and easy. After… Continue reading
Image source The first thing Jim Parker, former CEO Southwest Airlines, said when I asked him to share the advice he most frequently gives leaders was, “Be yourself.” “I’m just being me,” can,… Continue reading
This question arrived from a reader: “My boss says I need to get better at taking criticism.” Confidence when criticized: Confidence is a product of knowing what to do next. Close your eyes… Continue reading
Yesterday, I asked an upper-level manager at one of the world’s largest organization how he’d risen through the ranks so rapidly – he lit up and talked collaboration. He’s succeeding because he influences… Continue reading
Say the right thing the wrong way and you’ll disconnect. Intent to connect, correct, or be useful isn’t useful unless content, tone, and body language fully align. Everything you say invites responses from… Continue reading
***** When someone asks how they did. I realize I haven’t done well at giving feedback. I’ve been passive not active. I’ve never heard high-performers say, “I get too much feedback.” They crave… Continue reading
