Category Archive: Feedback

The Three Conversations that Follow Feedback

Three conversations follow negative feedback; excuse, denial, and/or tell-me-more. Excuse-conversations blame. Everyone who says, “It’s not my fault,” subtly or directly says, “I’m not responsible for my negative behavior, they are.” Excuses are… Continue reading →

Popping the Self-Delusion Bubble

The trouble with illusion is delusion. I woke up this morning disturbed at the subtlety of self-delusion. Deluded leaders believe they’re… Supportive but demanding, instead. Humble but in reality, arrogant. Listening when they’re… Continue reading →

Bringing Hands-Off and Hands-On Together

I lead with a hands-on type leader.  I’m a hands-off.  He’s a, “get things done type,” I’m a, “go with it type.” I thrive in ambiguity; too much frustrates him. The other day,… Continue reading →

Facing the Challenge of Challenging Others

Challenge people! Fully prepared is boring. Wrong: “Who is ready for opportunities?” is the wrong question. Ready is overrated. You weren’t ready. Remember how you didn’t know? You see your skills but forget where they came from. Experience taught… Continue reading →

Six Secrets to the Power of Seeing

My friends complain, “I waved but you didn’t wave back.” Or, “I spoke but you didn’t hear me.” Ever walk down the hall and not make eye contact with employees? If you’re oblivious, you’re oblivious. Second-rate leaders… Continue reading →

Overcoming the 7 Deadly Results of Meddling

Passion for excellence, demand to meet numbers, slow progress, and fierce competition drive managers to step in and “help.” Never help without asking, it’s meddling. Ask first; ask often. Don’t reserve, “How can… Continue reading →