When You Mean Well, But Put Your Foot in Your Mouth
Dunkin’ Donuts is a comfort to me when I travel. When I see a Dunkin’, I think everything is going to be OK. It’s not that I eat donuts. I eat a bagel… Continue reading
Category Archive: Leading
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Lessons in Connecting from a Black Bear Encounter
I kept bees for a few years but gave up after the bears found them. Occasionally I sat beside the hive just to watch them work. One summer day, while working the hive,… Continue reading
How to Rise Above Pessimism and Lead Optimistically
If you’re a pessimist, the only thing worse than dying young is living a long miserable life. Pessimistic leaders focus on faults and weaknesses. Success with people requires optimism. You choose: Think of… Continue reading
How to Respond to Good News Like a Leader
Don’t expect high performance when you sabotage enthusiasm. “Death and life are in the power of the tongue.” Jewish Proverb Words have consequences. You don’t have to be a genius to identify words… Continue reading
4 Ways to Build Capacity in Yourself and Others
In 2015, I started sending an email every Friday to our employees. I focused on the concept of inspiration and self-improvement. I thought my Friday emails would be skimmed, or even ignored. To… Continue reading
How Identity is Influence
The extent and limit of influence is identity. Identity is impact. You can’t inspire confidence when you’re timid and doubtful. Become what you expect. Do you expect optimism? Become optimistic. Optimism is response… Continue reading