Category Archive: Leading

Employees and Customers Aren’t First

One of two business philosophies dominate organizations today, “customers first” or “employees first.” Both are useful. Neither reflect reality. Employees first: Vineet Nayar, CEO of HCL Technologies, Ltd., is committed to employees first.… Continue reading

How to Avoid Irrelevance, Guaranteed!

You may be the world’s best pickle packer. But, if the world doesn’t value perfectly packed pickles, you are tragically irrelevant. Value: Customers determine value, not you. Spend as much time understanding the… Continue reading

Two Words that Create Focus Quickly

He just stood there, pleased with himself… Our children played Tee Ball. Focus isn’t part of a kid between 4-6 years old. They wander around the outfield chasing butterflies, scratching themselves, and finding… Continue reading

Thriving in the Fishbowl of New Opportunity

Everyone’s watching intently and evaluating rigorously when you step into your new job. You earned this opportunity. Don’t screw it up. New roles, titles, or positions make or break careers. Rob McCleland, is… Continue reading

Why Busy Doesn’t Work Anymore

Busy doesn’t equal fulfilled. One meaningless activity after another empties life of meaning. We spend too much time worried about what we do and too little worried about why we do it. Leaders… Continue reading

How to Resolve Interpersonal Tensions Quickly

If it wasn’t for people, leadership would be easy. Unsuccessful leaders choose the ostrich or bull approach to dealing with tensions between employees. But, don’t miss the key. The key: Determine their commitment… Continue reading