Category Archive: Listening

Making Dreams Matter

Dreams smolder and die unless others own them. Passion isn’t meaningful until it ignites others. Igniting passion isn’t pumping up. Pumping up: Is fun at events but manipulative as long-term strategy. Places unnecessary burden on leaders and… Continue reading

10 Ways to Become a Contrarian Leader

Nice leaders finish last, if nice means agreeable. If all you do is agree, go home. You aren’t contributing. “There is a condition afflicting organizations that often goes undiagnosed because it is perceived… Continue reading

The Seven Powers of Powerful Questions

Questions are the most powerful statements you make. Questions expose. Your questions tell me who you are. Questions invite thought. Answers end thought. Questions enlighten. “It is not the answer that enlightens, but… Continue reading

The Secret Power of Hearing Shadows

Listening is a skill. Making someone feel heard is a gift. My dad’s first words when I told him about my new job were, “It’s not very close to home.” I was a… Continue reading

Setting Organizational Attitude and Tone

Circumstances don’t determine the atmosphere and tone of organizations, leaders do. Look around your office or leadership team. Is the tone positive or negative? Now, look at yourself. How are you perceived? Organizations… Continue reading

Handling Co-Worker Complaints and Backstabbing

Here’s a question from a recent workshop participant. “How do you handle someone complaining about a co-worker?” First, you want people to come to you. Some managers want challenges, problems, and people to… Continue reading