Category Archive: Listening

Blind spots

There’s a blind spot in your car’s mirror.  It’s the spot where mean drivers hide so they can blare the horn and scare you to death when you crowd into their lane.  Like mirrors… Continue reading

The window anger opens

Vein popping, face reddening, voice raising moments are potent opportunities for leaders.  I’m talking about that employee, son or daughter, neighbor, co-worker, boss, or spouse that just popped a cork and is sharing… Continue reading