Category Archive: Listening

The Five Purposes of Listening

The most neglected work of leadership is listening. The reason? It’s hard work. If leadership is about others, listening is about leadership. 4 reasons you hate to listen: A squirrel’s attention span. Busy… Continue reading

The Leader Who Heard

Wouldn’t you love for someone to listen to you?  Why not be that person for others? 5 reasons leaders have closed ears: No aspiration to listen. Have you ever heard a leader exclaim,… Continue reading

Three Ways to Identify Manipulative Listening Tactics

Manipulative listening undermines leadership. Three ways to spot manipulative listeners Manipulators listen… #1. To protect status. If they speak, they may reveal ignorance. And heaven forbid they should be seen as anything less… Continue reading

Two Simple Systems for Generating Positive Energy in Others

Make it your mission to fuel and refuel energy. Positive energy fuels achievement. 4 principles of energy: #1. People have energy. Lousy organizations drain it. #2. Energy flows toward meaningful action. When people… Continue reading

The Listening Sandwich and Inspiring Others

Banter provides relational energy but don’t focus on yourself. People enjoy hearing leaders talk about themselves as long as they don’t talk about themselves all the time. The listening sandwich: Show interest in… Continue reading

The Gifts of Leadership: How to Give Advice That People Respect

People don’t want advice. They want the pain to go away. They want to keep doing the same thing but get different results. The world is full of answer-givers, but who can find a… Continue reading