Category Archive: Listening

5 Ways Judgmental Leaders Move Forward by Withholding Judgement

Enter every interaction as a learner, even when you plan to teach. One difference between confidence and arrogance is an open mind.  Bring what you know, after exploring what you don’t.  The only hope… Continue reading

4 Ways to Recapure the Lost Art of Making People Feel They Matter

Ego’s cry is, “What about me?” Who will listen to you, if you become a leader who makes others feel they matter? Ego Leaders with big egos overestimate their abilities. Big egos often… Continue reading

How to Leverage Your Most Powerful Tool of Influence Today

Your most powerful tool of influence is a pair of caring ears. Today’s leadership challenge is the daily practice of caring – yet engaged – silence. Caring engaged silence: A caring heart is… Continue reading

How to Energize Low-Energy Employees

Managers complain about pushing low-energy employees. Low-energy suggests lack of purpose, not lack of energy. Don’t try to energize low-energy employees. Help them connect with their purpose. Purpose pulls. You don’t push people who… Continue reading

7 Ways Successful Managers Interrupt

Successful managers have bad manners, sometimes. You aren’t going far if you don’t learn how to interrupt people who talk too much. Managing isn’t therapy.   Interrupt: Successful managers have bad manners when… Continue reading

Five Things That Go Up When Leaders Listen

Ears expand influence. Leaders spend too much time thinking about talking and too little working on listening. What would happen to the people around you if you were more excited to listen than speak?… Continue reading