Category Archive: Personal Growth

Dear Dan: Contacting Laid off Employees will Be Patronizing

My recommendation to keep in contact with laid off employees elicited the following response. “Do you think contacting people and asking them how they are doing while they are laid off will be… Continue reading

What if You Suck at Empathy – 7 Ways to Create an Empathy Advantage

Only 18% of people who’ve completed the CliftonStrengths assessment have Empathy in their top five. Which means most of us don’t respond with Empathy immediately, spontaneously and consistently. (Gallup) “Empathy represents the foundation… Continue reading

How to Show Up During Emotional Turmoil

Stressful times create emotional turmoil. Emotional conflict on the team always hurts and often harms. Leadership includes managing emotion, both your own and others’. How to Show Up During Emotional Turmoil: #1. Always… Continue reading

5 Ways to Deal with Tommy Touchhole

A touchhole is the small hole in early firearms through which the charge is ignited. Tommy Touchhole reacts to slight offenses with inordinate intensity. Insignificant issues have disproportionate impact on touchy people. You… Continue reading

How to Deal with Buffy Blasthole

Buffy Blasthole’s motto is Express Yourself. She runs around telling everyone what she thinks regardless of harm or turbulence. Ms. Blasthole blows up relationships, derails meetings, and creates havoc because she disregards the… Continue reading

How to Deal with Toxic Complainers: Bobby Black-Hole

The Rolling Stones sang, “You can’t always get what you want.” You can’t always choose the people you work with either. But when you have a choice, avoid relationships with toxic complainers. Danger:… Continue reading