Category Archive: Solutions

How to be Dissatisfied Like a Leader

“Satisfaction is death.” George Bernard Shaw The only people more dissatisfied than leaders are artists, pubescent teens, and curmudgeons. “Show me a thoroughly satisfied man and I will show you a failure.” Thomas… Continue reading

5 Ways to Solve the Dung Fly Problem

Teams and organizations always have a few members who leave smelly droppings everywhere they go and wonder why everything stinks. Sometimes it’s leaders. Dung fly leaders: #1. Kill momentum by bringing up distracting… Continue reading

Don’t Say, “It’s Not That Bad,” to Someone Who Thinks it’s Bad

Don’t say, “It’s not that bad,” to someone who thinks it’s bad.   You’re right: When team members say, “Things are bad,” say, “You know, you’re right.” And then ask, What’s bad about… Continue reading

The Unexpected Answer that Solved One Department’s Issues

It’s wasteful and frustrating to talk to the wrong people about the right things. The solution: I coach a leader who reported that the problems in one department disappeared after he replaced the… Continue reading

3 Simple Steps that Resolve the Lies in Excuses

Excuse-makers are blamers. They might not point a finger in your face, but their failure will eventually be your fault. Successful leaders identify and counteract excuse-makers. Partial truths: All ‘good’ excuses are partially… Continue reading

How to Inspire Teams to Pull Together Rather than Fall Apart

I asked a group to talk about a time when they saw an organization pulling together. They talked about shared problems and crisis. Give people a shared problem if you want them to pull… Continue reading