My Problem: A Bag of Left-Footed Socks

Shopping is exhilarating. I go once or twice a decade at least.

Thoughts of buying new jeans feel as delightful as an angry skunk encounter. I’m still recovering from my bi-decade trip to the outlets in the Poconos. It was a stretch, but I bought a bag of ASICS low cut running socks. I don’t run, but running socks make me feel fit.

An ASICS running sock with an "L".

The Problem:

It took about four weeks for life to feel normal after our shopping safari. Then I noticed an “L” inside one sock. The other sock had an “L” too!

“They got mismatched in the laundry,” I thought. Come to find out, I bought a bag of left-footed socks. Houston, we have a problem!

This made me think of the Yasso Bar incident.

I’m partial to vanilla chocolate crunch Yasso Greek Yogurt Bars. Crunchie goodness combined with frozen creamy delight tantalize the tastebuds. A while back I noticed we were getting gypped on the crunchy count. I decided to complain.

Gypped:

My complaint read…

Dear Yasso,

“We are fans of Yasso bars, especially the dipped vanilla chocolate crunch. The last three boxes have not been up to your previous standard of crunchiness.” I went on, “We plan to continue purchasing Yasso bars but thought you should know of this inconsistency.”

I received a lovely reply within a couple hours. They sent me coupons to replace the disappointing bars (I endured eating the defective bars). and some additional $1.00 off coupons. That’s why I thought I’d complain to ASICS. Who knows, maybe they’ll send me a bag of running booties marked “R” and double my value!

About this time, it hit me. The “L” was for LARGE.

Take away:

Stay positive. Confirm the problem before fixing it.

Have you ever responded to a problem that didn’t exist?

PS – Yasso bars are great. Some have extra crunchies. And I love my ASICS running socks.

Dig deeper:

How to Reinvent Your Relationship with Problems and Opportunities

Not All Problems are Problems – 5 Real Problems for Leaders