Category Archive: Taking others higher

When to Give a Second Chance and When to Draw the Line

I give second chances reluctantly. I don’t want you on my team if you don’t work hard and bring your best. Drifters, excuse-makers, and blamers freak me out. They don’t deserve second chances.… Continue reading

7 Ways to Find Your Breakthrough Moment

Breakthroughs are rare when you avoid where they happen. #1. Breakthroughs happen when you accept ignorance. You wouldn’t need a breakthrough if you already knew what to do. Ignorance is the hinge where… Continue reading

Strategies for Dealing with Defensive Employees

Feedback is wasted on Mr. Defensive. He closes his mind to anything that feels threatening.  The chronically defensive can’t benefit from helpful suggestions or constructive feedback. Strategies of Mr. Defensive: The moment you… Continue reading

The Nickname Project

Nurse Alice Tittle said Claudia Alta Taylor was, “… as pretty as a lady bird.” At two years old, Claudia became, “Lady Bird.” (NYT) Claudia became the First Lady of the United States… Continue reading

How to Gain Power when you Feel Powerless

Many emails I receive concern frustration caused by feeling powerless. Something’s wrong and change seems unlikely. Abuse gives power a bad name, but you need power to get things done. How to gain… Continue reading

6 Reasons Employees Don’t Talk to Their Managers

Employees talk more and managers talk less in successful one-on-ones. 6 reasons employees don’t talk to their managers: Cold professional culture. Caring happens outside work. Talkative managers. Curiosity about people is rare. Intimidating… Continue reading