Promised promotions aren’t happening. Instead of increasing headcount you’re laying off. How can you maintain credibility with your team when upper-management changes decisions? Your word feels like a promise to your team. Broken… Continue reading
I asked top leaders to respond to three questions: What three words describe a great team? What three problems hinder great teamwork? What three things do great teams habitually do? They wrote about… Continue reading
Hardening of the thought process happens when established ways of thinking dominate conversations about change. Thinking shifts when you admit: “It’s not working.” “Working harder won’t work.” Thinking needs to shift when: A… Continue reading
Dunkin’ Donuts is a comfort to me when I travel. When I see a Dunkin’, I think everything is going to be OK. It’s not that I eat donuts. I eat a bagel… Continue reading
(This post is based on my conversation with Joel Peterson.) Every leader learns that success requires trusting others. “I believe in trusting. Trust begets trust.” Mahatma Gandhi A trust-lesson from Joel Peterson, the… Continue reading
You know the value of people trusting YOU. But how are you helping managers TRUST EACH OTHER? You aren’t done trust building until the people around the table trust each other. Elvis got… Continue reading
