Root Cause Analysis is Over-Rated – What to Do Instead

A car that won’t start requires root cause analysis. But people development and culture building may not. We spend too much time asking ‘why’ and not enough time exploring ‘what’. If your team… Continue reading

The 4 Secrets of Graceful Leadership That Propel You to the Next Level

Passive patience disappoints. Grace sweetens bitter. Patience with people is: Accepting slower than expected progress. Withholding negative consequences for disappointing performance. Making room to learn from mistakes. Allowing poor performance with the view… Continue reading

Weekend Update: 8/9/2021 to 8/13/2021

This week the phrase, “Inappropriate persistence,” came to mind. Getting stuck is the result of inappropriate persistence. I’ve been there. How about you? Learning is an opportunity to defeat inappropriate persistence. And now… Continue reading

The 10 Best Ways to Spot a Close-Minded Leader

Turbulence opens the mind of the wise and congeals the brain of the convinced. A closed mind gets stupid as time passes. Perhaps current knowledge was enough when the world seemed stable, but… Continue reading

7 No-Nonsense Questions that Challenge People without Being a Jerk-Hole

Successful leaders challenge people. Jerk-holes are just pushy. But the opposite of pushy – being a push-over – isn’t an option for leaders. 7 fundamentals of assertive challenge: Rushing to challenge is pushy.… Continue reading

10 Sure Signs There’s Trouble Ahead

Optimism is a surprising disappointment when you imagine a hungry lion wants to play. Skillful leaders anticipate trouble. Short-sighted leaders press forward and suffer. Anticipating potential problems isn’t pessimism until it’s an excuse… Continue reading